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Causing just the right amount of cognitive friction to help make learning stick.
Morgan Stevens
With my hands-on laboratory experience, I have a strong foundation in following standard operating procedures. My background as a proposal and grant writer, combined with my doctorate and experience in curriculum writing, highlights my expertise in technical writing. Years of experience as an instructor have honed my ability to collaborate effectively and craft compelling narratives that enhance learner engagement. As a former division 1 athlete, I am a dedicated team player eager to contribute to a workplace culture that fosters innovation and elevates its members.
What I Do
Training Program Architecture & Strategy Every engagement starts with strategy, not slides. I design end-to-end enablement programs — from compressed onboarding curricula to multi-track certification paths — with the infrastructure to make them scalable, measurable, and tied to outcomes that actually matter to the business.
Operational Workflow Analysis Before a single authoring tool opens, I map the workflows. I look at where processes break across business units, where misalignment between teams creates confusion on the floor, and where the real performance gaps live. This is the diagnostic work that prevents organizations from investing in training for problems that are actually process, communication, or systems issues.
Quality Assurance & Training Effectiveness Auditing I developed a 13-category QA methodology for evaluating eLearning, and I apply that same rigor to live training, facilitator guides, and onboarding programs. Then I go a step further: I audit against post-release performance data to determine whether what was taught actually transferred to the job. Because completion rates are not evidence of learning.
LMS Implementation & Administration I have built learning management systems from scratch — curriculum architecture, enrollment workflows, reporting configuration, user group management. I do not just build the courses; I build the infrastructure that delivers them.
Sales Enablement Design I have built full sales enablement programs for healthcare organizations, including SDR and AE onboarding, CRM workflow training, talk track development, immersive simulations, and qualification-based selling frameworks. Revenue teams have a different relationship with training than other populations. I design for their reality, not a generic learner.
Scenario-Based & Immersive Learning When eLearning is the right intervention, I design experiences that mirror real job performance. Branching scenarios, immersive simulations in TaleSpin CoPilot Designer, and performance-based assessments replace passive content consumption with active practice. Learning should require something from the learner.
Tech Skills: Tools & Platforms
Learning Management Systems: Cornerstone OnDemand (former admin), Oracle HCM, Canvas, D2L
eLearning Development: Articulate Storyline 360, Articulate Rise 360, EasyGenerator, H5P, Genially, 7taps
Immersive & Simulation: TaleSpin CoPilot Designer
AI & Automation: Claude (advanced, including custom skills and code generation), ChatGPT, CoPilot, Gemini, Google NotebookLM
Video & Multimedia: Camtasia, Vyond, Synthesia, ClipChamp, Snagit, Eleven Labs, Murf AI
Project Management: Asana, ClickUp, Monday.com
Collaboration: Google Workspace, Microsoft 365, Slack, Zoom, Adobe Connect
Accessibility: WCAG 2.2 compliance, Adobe Color Contrast Analyzer, WebAIM, NVDA, JAWS
Data & Development: Google Apps Script, HTML/CSS, basic JavaScript
Doctor of Education (EdD),
Northeastern University
Completed in two years while working full-time. The research focus was on educational technology adoption and the role of teacher voice in implementation — which is a polite way of saying I spent two years studying what happens when stakeholders design solutions without asking the people who have to use them.
Certified Instructional Designer:
Applied Instructional Design Credential
A 9-month program built around 400+ lessons, coached practice, simulated client projects, and a portfolio that had to pass a rigorous review process. Not a course you click through — one you actually have to earn.
Additional Upskilling
As an instructional designer, I time block for continuous growth by staying current with evolving learning technologies, integrating AI-driven best practices, accessibility, and refining my project management expertise.
My Full Design Process
How I Work
Every engagement starts the same way: questions before authoring tools.
The most important work I do often happens before any design begins. Through informal observation, stakeholder interviews, and operational data analysis, I build a clear picture of where performance is breaking down and why. This diagnostic phase is where I am most useful to an organization, because it is where I can prevent them from building training for a problem that is actually rooted in process, communication, or systems.
When training is the right intervention — and sometimes it genuinely is — I use action mapping with stakeholders to define the problem clearly before any solution is designed. That collaborative front-end work builds the alignment that makes implementation stronger later. It also surfaces the conversations that need to happen before anyone touches a storyboard.
From there, the process is structured but not rigid: a thorough needs analysis to scope the solution, high-level design documentation for stakeholder alignment, iterative storyboarding with SME feedback loops, and alpha and beta development reviews before anything reaches a learner. The gold release has been pressure-tested. That is the point.
After implementation, I evaluate using Kirkpatrick's framework across all four levels — from knowledge check data through behavioral observation to business outcome measurement. Training that cannot demonstrate impact is training that should not have been built. I would rather tell you that up front than hand you a completion report six months later and call it a success.
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